Legal Framework 2026.01.28

Your Digital Sovereignty &
Data Privacy.

At NeonWave 5G, we view privacy not as a compliance checkbox, but as a foundational architectural layer. In the high-speed ecosystem of Qatar’s 5G landscape, we protect the integrity of your data with the same intensity we apply to our network performance.

Foundational Privacy Policy

NeonWave 5G ("we", "our", "us") operates the website neonwave5g.qa and provides cutting-edge telecommunications services across the State of Qatar. This Privacy Policy details our approach to information security, outlining how we collect, store, and utilize data when you interact with our 5G ecosystem.

Our commitment to transparency means we only collect the minimum amount of data required to maintain your connection and manage your digital account. In the context of Qatar’s 2026 data protection standards, we have optimized our network to prune sensitive metadata instantly upon the termination of a session.

Data Collection & Intelligence

Personal Identifiers

When subscribing to a plan at West Bay or The Pearl, we collect essential documentation: name, Qatar ID, residency status, and billing details. This is utilized strictly for identity verification and regulatory compliance.

Network Performance Logs

To maintain our "Zero-Lag" promise for Doha gamers and professionals, we track technical metrics such as latency, signal strength variation, and bandwidth utilization. This data is anonymized and used for regional network optimization.

The "NeonWave" Scenario: Data in Transit

Imagine a professional gamer in Lusail streaming a high-stakes tournament. As data packets move through our 5G mesh:

Entrance

Your traffic is assigned a temporary, cryptographically-generated token at the base station.

Transit

The packet traverses our core network without inspecting content (Deep Packet Inspection is restricted to security threats only).

Exit & Purge

Upon packet delivery, the token is destroyed. No lasting correlation remains between your identity and the specific data stream.

Security Benchmarks & Safeguards

Hardware-Level Encryption

Our localized routers utilize Trusted Platform Modules (TPM) to ensure that your local network configuration cannot be tampered with. Privacy starts at the physical edge.

Third-Party Transparency

We never sell your browsing history to advertising brokers. NeonWave 5G generates revenue via high-performance hardware and subscription services—not your personal information.

Regulatory Compliance

Fully aligned with Qatar’s Personal Data Privacy Protection Law (PDPPL). We provide users with the right to access, rectify, or delete their stored personal identifiers upon request.

5G Architecture Blueprint Biometric Security Concept Data Protection Visualization Doha Digital Landscape

Control Your Signal

Access Rights

You have the right to request a full copy of the data we hold about your residence and billing history. We provide this within 30 days of a verified request.

Rectification

If your installation address in West Bay or your contact details have changed, you can update them via the dashboard to ensure billing accuracy.

Erasure

Upon cancellation of service, you may request the full deletion of your non-regulatory data. We prune data in cycles every 90 days.

Connect with Privacy Officers

Our Legal and Security teams are stationed locally in Doha to ensure we remain responsive to regional nuances and global standards. If you have concerns regarding our privacy-policy or the security of your 5G node, reach out directly.

West Bay, Doha, Qatar
+974 4444 5555
info@neonwave5g.qa
NeonWave Doha Headquarters

Network Status

STATION: WEST-BAY-SECURE_OS